Registration Form Hangs
If your registration form doesn't fully load, or gets "stuck", this is usually due to an issue with another plugin or your theme. To troubleshoot the issue and find the conflict, try the following steps.
Temporarily deactivate all plugins except Restrict Content Pro. Now try the registration form. If it works, that means there's a plugin conflict. To identify the problematic plugin, start activating the plugins one by one until the registration form breaks.
If the registration form does not work with all the plugins deactivated, leave them deactivated and proceed with the theme section below.
First, if you've customized the registration form in any way, as outlined in our instructions here, remove those customizations. If the form works, it's a problem with your customization. We do not provide custom development support, however feel free to reach out to any of the recommended consultants for help with custom development.
If you have not customized the registration template, temporarily switch to the default theme that comes with WordPress. At the time of this writing, the default theme is the Twenty Seventeen theme.
Still need help?
Open a support ticket here.